Strict Policy Notice
Due to the digital nature of the services provided by Drof, all subscription purchases are final. Once premium resources are allocated to your account, they cannot be reversed; therefore, we do not offer refunds.
1. Cancellation Policy
Users have the right to cancel their subscription at any time. To avoid future billing, you must cancel your plan through the user dashboard.
- Cancellations stop the renewal of the next billing cycle.
- You will retain access to all premium features until the end of your current paid period.
- We do not provide pro-rated refunds for unused days within a billing cycle.
2. No-Refund Policy
Our infrastructure is designed for high-performance file sharing, and costs are incurred the moment a plan is activated. As such:
- No refunds will be issued for "change of mind."
- No refunds are provided for partial usage of monthly or yearly storage quotas.
- In exceptional cases of technical failure on our part (server downtime exceeding 48 hours), a partial credit or refund may be considered at the sole discretion of Drof.in.
3. Shipping & Delivery
Drof purely provides digital software services (SaaS).
- No Physical Shipping: No physical products are shipped to your address.
- Instant Delivery: Delivery of the service is considered complete the moment your account dashboard reflects the upgraded status. This usually happens within seconds of a successful payment.
4. Dispute Resolution
If you have been charged twice for the same transaction due to a technical error, the duplicate payment will be refunded to your original payment method within 5-7 working days.
Support Email
info@drof.in
Location
Patna, Bihar, India